Frequently Asked Questions
How many times can I re-take a case?
You may take a quiz for any case twice. If you fail twice, you must re-purchase the case in order to try again.
How much do cases cost?
The pricing for cases can be seen on the Cases page. All prices are in USD. If three or more cases are purchased, you will receive a discount as noted on checkout.
Do you provide any free Continuing Education?
Yes, we always have at least one COPE approved case that you can complete for free and earn COPE-approved CE credit. Check out the "Cases" tab to see which ones are available for free. You must register first in order to take a case.
How do I download my certificates?
Once you've passed the quiz portion of a case, you can download your certificate immediately, or you can download it any time in from your Account Dashboard. Note: if you require your license number on the printed certificates, you may enter it in the PDF by clicking on the license field and typing it in. When you print your certificate, it will display right where you typed it.
What category of continuing education credits are Optocase modules and how many can I count towards my requirements?
All Optocase cases are approved by The Council on Optometric Practitioner Education (COPE) for a certain number of hours of credit as listed. Note that COPE was created by Association of Regulatory Boards of Optometry (ARBO) to accredit continuing education on behalf of optometric licensing boards.
Because licensing requirements are different in each country and in each state/province, you will need to check with your licensing body to verify how online, COPE-approved online CE credits apply to your licensing situation.
For the United States, some requirements can be seen here: www.arbo.org/ce_req.php
Why do cases expire?
All COPE-certified continuing education courses have a period of validity. In the case of online learning courses, typically 3 years.
When a case expires it will be temporarily inaccessible while it undergoes a content review, update, and subsequent re-certification. Once re-certified, the course will be available again.
If you have purchased a case and do not complete the quiz portion before the expiry, you will be unable to complete the course until the update is complete. Once updated, you will gain access to the revised version. If you are not satisfied, please contact us to discuss a refund or a substitution.
Is course data sent to the OE Tracker system?
At this time, Optocase does not send your course completion information to OE Tracker system. This is a feature we are investigating however.
For information on how to enter your completed courses into the OE Tracker, please visit the ARBO organization's website for the OE Tracker system at url: www.arbo.org/oet_info.php